Privacy Policy

Last updated: August 6, 2026

This Privacy Policy explains how Aisivo (“we”, “us”) collects, uses, and protects your personal information when you visit aisivo.com or place an order.

1. Information we collect

  • Order information: name, shipping address, email, phone number, and order details when you make a purchase.
  • Account information: if you create an account, we store your login details and order history.
  • Payment information: payment is processed by secure third-party providers (e.g. Antom Payments, PayPal, WooPayments). We do not store your full card details.
  • Technical information: IP address, browser type, and pages visited, collected through cookies and analytics tools to improve our service.

2. How we use your information

  • To process and deliver your orders.
  • To provide customer support by email or WhatsApp.
  • To send order updates and, if you opt in, marketing emails (you can unsubscribe at any time).
  • To improve our website, products, and shopping experience.

3. Sharing your information

We share data only with trusted service providers who help us run the store: payment processors, shipping carriers (e.g. ParcelWILL, CJdropshipping partners), and analytics tools. These parties are bound by confidentiality and may only use your data to perform their services.

4. Cookies

Our site uses cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can disable cookies in your browser settings, but some parts of the store may not work correctly.

5. Data security

We use SSL encryption on all pages and follow reasonable security practices to protect your information. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time. To make a request, contact us using the details below.

7. Contact us

If you have any questions about this policy, email us at jamesqin168@gmail.com or message us on WhatsApp at +1 (213) 354 5197.